CULTURE MEDIA AND SPORT

Television Licence Fee

Tessa Jowell: The television licence fee settlement announced by the Government in February 2000 provides for changes in the licence fee of RPI plus 1.5 per cent. for each year from 2000–01 to 2006–07. This settlement is designed to enable the BBC to provide a strong and distinctive schedule of high quality programmes and remain at the forefront of broadcasting technology. The settlement includes a requirement for the corporation to raise over £1 billion through efficiency savings and increased income over the same period.
	Application of the RPI figure of 3.1 per cent. for the year to September 2004, plus 1.5 per cent, to the current unrounded licence fees produces new rounded totals of £126.50 for a colour licence and £42.00 for a black and white licence. The necessary regulations to bring these fees into force will be laid before the House in due course. The changes will come into effect from the 1 April next year.

DEFENCE

Defence Training Review

Ivor Caplin: I am now able to update the House on the defence training review (DTR) following the initial statement by my right hon. Friend the Minister for the Armed Forces on 25 November 2002, Official Report, columns 1–2WS. The process to determine the most appropriate and cost effective means of delivering rationalised specialist training has been completed, and we have now issued invitations to negotiate (ITNs) to the shortlisted bidders.
	The DTR rationalisation programme will modernise and improve specialist training by rationalising training delivery and facilities on defence rather than single service lines and through the more efficient use of a reduced training estate. A partnering arrangement with industry is envisaged to take this programme forward. In addition to confirming the significant benefits of better accommodation, improved utilisation of training facilities, and more modern specialist training delivery, discussions with industry and stakeholders have also identified the scope for economies of scale through the packaging of individual training-streams. We propose two contractual packages, comprising:
	Package 1:
	Aeronautical Engineering, Electro-Mechanical Engineering and Communication and Information Systems.
	Package 2:
	Logistics, Police and Personnel Administration and Security, Languages, Intelligence and Photography
	By consolidating training activity on a reduced number of sites we expect to achieve significant savings through a more cost-effective use of a reduced training estate, including the disposal of a number of surplus sites.
	We have sought proposals that capture our requirement for flexibility, joint working and continuous improvement, in terms of quality and cost, appropriate incentives and transfer of risk.
	The next step will be for bidders to develop their proposals, and we expect to receive these by 16 September and 17 October 2005. Decisions on the locations for these rationalised defence training establishments will follow the evaluation of these proposals, and selection of the preferred bidder for each package.
	This is one of the Department's major change programmes and we recognise the need to keep the personnel potentially affected informed of developments. We will continue to consult fully with the trade unions.

DEPUTY PRIME MINISTER

Local Government Finance

Nick Raynsford: On 19 May 2004, the Office of the Deputy Prime Minister published a consultation paper asking for views on options for the principles to be used in amending the 2003–04 local government finance report and the 2004–05 local government finance report. Responses to this paper were invited from local government and other interested parties, by 10 August.
	Following analysis of the consultation responses, we are now publishing full details of our proposals for the 2003–04 amending report. A summary analysis of responses received to the consultation has also been published today. Copies of all related documents have been placed in the Vote Office and the Library of the House.
	This announcement launches a further period of consultation on the amending report for 2003–04. The consultation period will end on the same date as the forthcoming consultation on proposals for the 2005–06 local government finance settlement, the date for which will be announced in due course. This will allow local authorities some additional time to consider the effects of the amending report in their budgeting proposals.
	After consideration of the views expressed by local authorities in consultation, I have decided to postpone the issuing of the amending report for 2004–05 until next year. This will ensure that all possible revisions to the data used in the 2004–05 settlement will be included.

HOME DEPARTMENT

Police Authorities (Amended Grant Allocations)

Hazel Blears: I have today placed in the Library a copy of the draft police grant report (England and Wales) 2003–04 (amending report 2004–05). The Minister for Local and Regional Government, my right hon. Friend the Member for Greenwich and Woolwich (Mr. Raynsford), has previously announced to the House that there would be an amending report for 2003–04 this year to take account of changes to Office for National Statistics population data. A consultation exercise by the Office of the Deputy Prime Minister ran from 19 May to 10 August 2004.
	This announcement launches a further period of consultation on the amending report for 2003–04. The consultation period will end on the same date as the forthcoming consultation on proposals for the 2005–06 police and local government finance settlements to be put before Parliament shortly. This will allow local police authorities some additional time to consider the effects of the amending report in their budgeting proposals. My right hon. Friend the Minister for Local and Regional Government will make a statement in due course about the Government's proposals for local government finance in 2005–06. Authorities may wish to take this into account in considering their response to this consultation.
	After consideration of the views already expressed by police and other local authorities in the consultation, the issue of the amending report for 2004–05 has been postponed until next year. This will ensure that all possible revisions to the data used in the 2004–05 settlement will be included.
	Amended allocations for each police authority against original allocations are set out in the table below.
	
		
			 Police 2003–04Original Allocation 2003–04Amended Allocation Change between original and amended2003–04 
			 Authority £m £m £m % 
		
		
			 English Shire forces 
			 Avon & Somerset 157.1 157.1 0.0 0.0% 
			 Bedfordshire 60.1 59.9 -0.2 -0.3% 
			 Cambridgeshire 71.1 71.2 0.1 0.2% 
			 Cheshire 103.9 104.1 0.2 0.2% 
			 Cleveland 84.1 84.2 0.2 0.2% 
			 Cumbria 57.7 57.5 -0.2 -0.4% 
			 Derbyshire 97.9 97.9 0.0 0.0% 
			 Devon & Cornwall 161.5 161.5 0.0 0.0% 
			 Dorset 61.6 61.6 0.0 0.0% 
			 Durham 81.5 81.1 -0.4 -0.5% 
			 Essex 155.9 155.9 0.0 0.0% 
			 Gloucestershire 57.0 57.0 0.0 0.0% 
			 Hampshire 184.5 184.5 0.0 0.0% 
			 Hertfordshire 101.5 101.5 0.0 0.0% 
			 Humberside 110.9 111.2 0.2 0.2% 
			 Kent 176.8 176.8 0.0 0.0% 
			 Lancashire 177.1 177.5 0.4 0.2% 
			 Leicestershire 98.8 98.5 -0.3 -0.3% 
			 Lincolnshire 58.7 58.7 0.0 0.0% 
			 Norfolk 79.6 79.1 -0.5 -0.6% 
			 North Yorkshire 70.4 70.4 0.0 0.0% 
			 Northamptonshire 62.2 62.4 0.1 0.2% 
			 Nottinghamshire 123.6 123.0 -0.5 -0.4% 
			 Staffordshire 105.8 105.8 0.0 0.0% 
			 Suffolk 63.9 63.9 0.0 0.0% 
			 Surrey 85.4 85.4 0.0 0.0% 
			 Sussex 153.1 153.1 0.0 0.0% 
			 Thames Valley 205.9 205.9 0.0 0.0% 
			 Warwickshire 48.2 48.2 0.0 0.0% 
			 West Mercia 104.4 104.4 0.0 0.0% 
			 Wiltshire 58.7 58.6 -0.1 -0.2% 
			 Total 3,218.8 3,217.8 -1.0 0.0% 
			 English Metropolitan forces 
			 Greater Manchester 380.8 381.6 0.8 0.2% 
			 Merseyside 240.5 241.0 0.5 0.2% 
			 Northumbria 214.3 214.8 0.4 0.2% 
			 South Yorkshire 172.3 171.3 -1.0 -0.6% 
			 West Midlands 386.5 387.3 0.8 0.2% 
			 West Yorkshire 289.4 290.0 0.6 0.2% 
			 Total 1,683.8 1,686.0 2.2 0.1% 
			 London forces 
			 GLA—Police 1,764.1 1,768.3 4.2 0.2% 
			 City of London 96.2 96.2 0.0 0.0% 
			 Total 1,860.3 1,864.5 4.2 0.2% 
			 English Total 6,762.9 6,768.3 5.4 0.1% 
			 Welsh forces 
			 Dyfed-Powys 49.3 49.3 0.0 0.0% 
			 Gwent 69.6 69.3 -0.3 -0.4% 
			 North Wales 73.3 73.1 -0.2 -0.3% 
			 South Wales 163.0 163.0 0.0 0.0% 
			 Welsh total 355.2 354.7 -0.5 -0.1% 
			 TOTAL 7,118.1 7,123.0 4.9 0.1% 
		
	
	Notes:
	1. Grant includes principal Home Office Police Grant, ODPM/WAG Revenue Support Grant and National Non Domestic Rates, as calculated under the Local Government Finance Report (England) and Local Government Finance Report (Wales). Figures are rounded to the nearest £100k and percentages rounded to one decimal point. Grant includes the effects of floors and ceilings.
	2. RSG figures for the City are allocated to the Common Council of the City of London as a whole in respect of all its functions. The City is in the Education floors and ceilings group and received a ceiling settlement of 8%.
	3. Welsh figures include Home Office specific grant floor payments for Dyfed-Powys and South Wales.

NORTHERN IRELAND

North/South Implementation Bodies

Paul Murphy: I have today placed in the Library papers relating to decisions that have been taken during the period 6 July 2004 to 30 September 2004 which relate to the North/South Implementation Bodies and Tourism Ireland Ltd under the terms of the exchange of notes of 19 November 2002 (Cmnd 5708).
	Decisions that have been taken during the period 6 July 2004 to 30 September 2004 which relate to the North/South Implementation Bodies and Tourism Ireland under the terms of the exchange of notes of 19 November 2002 (Cmnd 5708):
	Foyle Carlingford and Irish Lights Sector
	IP/FCILC 12—Foyle, Carlingford and Irish Lights Sector. Remuneration of staff and conditions of service.
	IP/FCILC13—Foyle Area and Carlingford Area (close seasons for angling) (Amendment) Regulations 2004.
	Food Safety Sector
	IP/FS 9—Food Safety Promotion Board.
	Remuneration of staff and conditions of service.
	The North/South Language Body
	IP/LAN 15—Irish Language and Ulster-Scots Agency. Remuneration and other conditions of the chief executive of the Ulster-Scots Agency.
	IP/LAN 16—Ulster-Scots Agency in-year bid for additional funding.
	Trade and Business Development Sector
	IP/TB7—Remuneration of staff and conditions of service. (InterTradeIreland)
	IP/TB 8—InterTradelreland. (Annual Report and Accounts for 2003.)
	Tourism Sector
	IP/TOU 14—Framework for determination of starting salaries of staff in North/South Implementation Bodies/ Tourism Ireland (except chief executives).
	Inland Waterways Sector
	IP/WI 7—Remuneration of staff and conditions of service. (Waterways Ireland.)

Political Parties, Elections and Referendums Act

John Spellar: I made a statement on 6 May on the review of the Political Parties, Elections and Referendums Act 2000 (Disapplication of Part IV for Northern Ireland Parties) Order 2001, and I announced to the House that I would report back on developments following further consultation on the issues involved.
	The Government have now concluded in the light of lengthy consultations with the parties and the Irish Government that it would not be appropriate to move away from the current disapplication as soon as next February, and that the current arrangements should be extended for a further two years. It is clear that concerns about intimidation remain across the community. And there is a range of complex technical issues that will need to be fully worked through with the Irish Government before we are in a position to legislate in a way that takes account of the particular role of the Irish Republic in the political life of Northern Ireland. The Northern Ireland parties will also need some time to adjust to any new arrangements.
	This will take some time and require detailed discussions with the political parties, the Irish Government and the Electoral Commission. However, the Government are determined that there should be a move to greater transparency in the political donation arrangements in Northern Ireland. The Government have no wish to return to Parliament to seek any further extensions of this disapplication. So I have today invited the parties formally to submit to me by the end of March 2005 proposals for a reformed system.

PRIME MINISTER

Ministerial Committees of the Cabinet

Tony Blair: I have placed a copy of the current list of Cabinet Committees, their full membership and terms of reference in the Libraries of both Houses. Details have also been updated on the Cabinet Office website.

TRADE AND INDUSTRY

Commission for Equality and Human Rights

Patricia Hewitt: The Commission for Equality and Human Rights (CEHR) will be a champion of equality and human rights and a key step towards realising our vision of a fairer, more cohesive and prosperous Britain based on mutual respect and understanding.
	In May we launched the White Paper "Fairness for All: A New Commission for Equality and Human Rights", (Cm 6185) setting out our vision for the CEHR. The White Paper stimulated a wide-ranging debate that showed the strong interest in our proposals from all sides. We are grateful for the many high quality responses received, which have helped shape and refine our proposals. We have given them very careful consideration.
	We have today published the Government's response to the comments made on the White Paper, which has been placed, together with a list of respondents in the Libraries of both Houses. Copies of individual responses are available from the Department of Trade and Industry Library.
	The Government welcome the general support for our proposals, and especially for the foundations of equality, human rights and good relations that will underpin the CEHR. We note the strong welcome given too to the contribution the CEHR will make in Scotland and Wales, the duty on the CEHR to involve stakeholders and the public as it develops its plans, the proposals for regional arrangements and the distinct arrangements for the CEHR's work on disability. Employers welcomed the emphasis on working in partnership with business, and better access through the CEHR to advice on all areas of equality law. The potential benefits to small and medium sized enterprises were particularly noted.
	The Government recognise that some groups, especially black and minority ethnic communities, have reservations about the proposals, and are pledged to maintain dialogue with them so as to find a basis for the CEHR in which all key interests can share. The new approaches set out in the Government's response demonstrate that we have been listening to all stakeholders including BME communities over recent months and working closely with the Commission for Racial Equality (CRE).
	The Government confirm our intention, set out in the White Paper, to proceed with legislation to establish the CEHR as soon as parliamentary time allows, but as a result of consultation, with some important improvements, set out below, on the White Paper proposals.
	We intend to legislate too to introduce provisions to outlaw discrimination in the provision of goods, facilities and services, and are giving consideration to including public functions, and a general framework to introduce a duty on public bodies to promote equality of opportunity between women and men and to prohibit sex discrimination in the exercise of public functions.
	New approaches
	The CEHR's fundamental objectives
	Our vision for the core purpose of the CEHR, is to:
	build and nurture respect for equality, diversity and human rights
	work towards compliance with equality and human rights legislation
	promote good relations between communities.
	These are balanced, interlinked roles, each underlining a fundamental aspect of the CEHR's work. Each is critically important in helping deliver a fairer society, in which everyone has the chance to fulfil their potential and be treated with respect and dignity.
	Within this, the CEHR's work will comprise three pillars of equal importance: equality and diversity, human rights and good relations. These are mutually reinforcing and together will create a new framework to challenge prejudice and discrimination.
	Equality and diversity, human rights and good relations
	The CEHR will promote an inclusive vision of equality while respecting the specific experiences of discrimination of different groups. It will work to tackle discrimination and build new understandings of equality as key to a flourishing society, working both through influencing attitudes and practice and through the use of its enforcement powers. While effective promotional work by the CEHR will lead to improved compliance with the law, the Government recognise that the CEHR's enforcement powers are an essential element of its role and expect it to use them effectively.
	Promoting a culture of respect for human rights will be at the heart of the CEHR's work. The CEHR will promote protection, awareness and understanding of human rights in society generally. It will bring a step change in raising public bodies' awareness of their obligations under the Human Rights Act and supporting them to achieve compliance.
	The Government believe that the CEHR's role in promoting good relations between different communities will help contribute to a more cohesive society based on shared core values and a new sense of British identity. It will be particularly important to build on the CRE's good relations work and we intend that the CEHR's statutory duties in this area should give priority to work with race and faith communities, while encouraging the CEHR to work more broadly where it will add value. We will ensure too that the CEHR's powers give it an explicit remit to combat prejudice and work to reduce crime affecting particular communitiesgroups, such as hate crime and crimes of incitement to hatred.
	Consulting and involving
	Respondents warmly welcomed the White Paper's emphasis on the CEHR reaching out to stakeholder communities and involving them in all facets of its work—supported by the proposed statutory duty to consult on its strategic plan. We look to the CEHR to develop innovative means to secure public involvement and ensure that marginalised groups and communities are given a voice.
	A duty to monitor progress
	Respondents shared our vision of the CEHR as a driver of change towards a fairer society, and it will be important to be able to assess systemic progress towards this goal. We therefore intend to place on the CEHR a specific duty to monitor progress towards broad equality and human rights goals by publishing a periodic "state of the nation" report, which will track progress on a range of indicators. This will provide a powerful, objective means to show where effort needs to be directed and to measure success. To deliver this, the CEHR will need to develop a comprehensive information base across the strands, informed by its own research, and other existing data sources. This will reinforce the call in "Fairness for All" for the CEHR to develop a strong evidence base to underpin its work.
	The CEHR's powers and duties
	The CEHR's powers and duties need to support its role as a modern, effective regulator, working robustly for compliance with the law, and its role as an agent for change. While the powers and duties proposed in the White Paper were generally welcomed, many valuable proposals were made to enable the CEHR to carry out its mission better. New powers relating to its equality and human rights remit, which will provide a tailored, flexible set of tools to drive up good practice and ensure compliance, are set out below. New powers to supporting its good relations duties, including combating crime and prejudice, have been described above.
	Supporting cases
	Supporting court or tribunal cases under the equality legislation will be a key function of the CEHR, as it is for the existing commissions. While the White Paper proposed some criteria to guide the CEHR in making decisions on which cases to support, we recognise the strength of views expressed that the CEHR needs complete discretion in making these decisions. Accordingly, we no longer intend to include any criteria for case support in legislation, so providing more flexibility than the current discrimination statutes allow. We expect however the CEHR to consult on and make clear the criteria it will use in practice.
	As well the CEHR's direct support to individuals, there will be important benefits from its work with other advice giving organisations to equip them better to provide advice and support on discrimination and human rights issues.
	"Fairness for All" sought views on whether the CEHR should be able to continue to support cases which draw on both discrimination and human rights arguments once the discrimination arguments have fallen away. The Government agree that provision should be made for the CEHR to be able to provide such support but believes that experience should be gained first of the number and nature of cases coming forward. We intend therefore to include in legislation an order-making power that would allow this power to be conferred.
	We can clarify that the CEHR will be able to bring proceedings in its own name against persons committing acts of unlawful advertising, instructions and pressure to discriminate, maintaining the current powers, though this was not explicitly stated in "Fairness for All".
	Inquiries and investigations
	We note the concern of many respondents that the CEHR's powers of inquiry and investigation should cover the full range of options available to the existing commissions, and provide a full and flexible set of tools. We intend therefore to recast the powers proposed so that they carry forward all the powers conferred in current legislation.
	This means that the CEHR will be able to investigate named bodies not only in respect of alleged unlawful discrimination or harassment, which as now will need to be triggered by some evidence, but also to conduct inquiries relating to any other area of the CEHR's responsibilities—though no sanctions could follow such an inquiry. This will give it a flexible tool to look into practice in equality, human rights and good relations as appropriate, and work with the bodies concerned for improvement on a partnership basis, on the lines of the current powers of the Disability Rights Commission (DRC) in respect of its remit and those of the Equal Opportunities Commission (EOC) and CRE set out in their founding statutes. However, the CEHR will not be able to make any finding of fact that a public authority has breached its obligations under section 6(1) of the Human Rights Act 1998, a finding that is properly made by a court or tribunal where necessary.
	We also intend that there should be no restriction on the CEHR's powers to compel evidence in the course of an inquiry or investigation, in contrast to the earlier proposal to require the authorisation of the Secretary of State. This will enable the CEHR to act fully independently in its conduct of inquiries and investigations—subject to a safeguard that a person can apply to the court to have a request set aside if it appears unnecessary or unreasonable.
	Public duty
	The Government attach great importance to the CEHR's role in promoting and enforcing the duty on public bodies to promote race equality, and the duties proposed for disability and gender, so that public services are more responsive to diverse needs. As foreshadowed in "Fairness for All", we intend to introduce a power for the CEHR to assess a public body's performance of the duty, as a flexible, graduated means of securing improvement and as an alternative to compliance action enforceable through the courts. This will form part of the suite of inquiry and investigation powers. A range of outcomes might follow from an assessment, ranging from recommendations and an action plan, though formal enforcement could ensue if this is justified.
	Disability
	The White Paper proposed measures to ensure that CEHR takes full account of the distinctive nature of disability discrimination and provides disabled people with a clear voice.
	The Disability Committee will have wide delegated powers in the areas of the CEHR's work that are unique to disability, covering discrimination, including the duty of "reasonable adjustment" relating to access to goods, facilities and services, education, and transport (Parts 3 and 4 of the Disability Discrimination Act as it will be amended by the Disability Discrimination Bill). The committee will also exercise the CEHR's functions in relation to Part 1 of the Act, which deals with the definition of disability. The CEHR will be obliged to involve the committee in its cross-cutting work on employment and on the public sector duties, and ensure that the committee's work is properly resourced. The committee will have powers to advise the CEHR on disability matters generally.
	While welcoming these proposals, disabled people and their organisations have made clear the importance they attach to the continuation of the order-making power in the DRC Act to enable DRC to give assistance in proceedings brought otherwise than under the Disability Discrimination Act, where a person's disability is a key factor. The Government recognise the strength of this concern and will include an equivalent provision in the CEHR's legislation.
	Scotland and Wales
	Devolution has created a new British context for equality and human rights. The CEHR must be able to respond directly to the specific needs of each nation, taking account of the distinct legal, political and cultural framework in which both now operate.
	We have responded to the strong calls for the CEHR in Scotland and Wales to have autonomy to set their own priorities. Statutory committees in Scotland and Wales will have responsibility for a wide range of activities, in particular for the CEHR's promotional work, and will be able to determine how these activities should be delivered. The CEHR board will also be charged with a duty to consult the national committees in respect of functions outside the committees' remit.
	Religious discrimination
	Concern was expressed about imbalances in the current legislative provision in the Race Relations Act, where it has emerged from case law that Jews and Sikhs are protected from discrimination but not other religions or beliefs. The need to afford protection from discrimination is felt particularly acutely by Muslims in Britain, and the case for doing so was powerfully made in the responses from the Muslim Council of Britain and the Commission for Racial Equality. Similar calls were heard in the course of the Government's strength in diversity consultation exercise.
	The Government have long recognised these concerns. We have already taken action by way of the Employment Equality (Religion or Belief) Regulations 2003 to implement the religion or belief strands of the European Council Directive 2000/78/EC of 27 November 2000 in Great Britain which affords protection to all religions or beliefs in employment and occupation.
	We intend to change the law to make religious discrimination unlawful in the provision of goods, facilities, services and premises, and are actively considering the extension of this protection to public functions. We intend to afford protection in this area from direct discrimination, indirect discrimination and victimisation.
	The regional dimension
	Empowering the CEHR to engage regionally and locally, so that it draws from experience "on the ground", will be an important facet of its work. We shall be working with all the interests concerned to develop the further the White Paper proposals for the CEHR to have a regional presence, which received a very positive response.
	Equality legislation
	Many stakeholders expressed concerns about imbalances in the current legislative provision for the different equality areas in their responses to the consultation on the CEHR. The Government have long recognised these concerns. We are beginning to consider the best mechanisms for reviewing the current discrimination legislation framework, as part of its continuing work in reviewing barriers to equality, taking into account the interests of the many different stakeholders who would be affected by any changes to the current position. The CEHR will clearly have an important role to play in this review and will separately be empowered to recommend changes to discrimination legislation as it sees fit.
	Establishment of CEHR
	The Government intend to appoint the Chair and Commissioners by 2006 so that the body will be up and running in 2007. A process of phased entry is anticipated for the existing commissions, with all of them being incorporated by 2008–09.

WORK AND PENSIONS

Ethnic Minority Employment Taskforce

Jane Kennedy: On 23 November we will be publishing the first yearly progress report of the ethnic minority employment taskforce.
	The taskforce was set up in response to the Prime Minister's strategy unit report on ethnic minorities in the labour market and delivers the first cross-government ethnic minority employment strategy. The SU report arose out of concern that, in a strong labour market, people from an ethnic minority background are still facing formidable barriers to employment, as demonstrated by their employment rates.
	As well as comprising Ministers from across government, the taskforce has representatives from the Commission for Racial Equality, the Trades Union Congress and the Confederation of British Industry—all of whom have contributed significantly to the development of our strategy and the first year's progress report.
	This report will represent the first of three reporting stages, with the final report due in 2006. It will set out the evidence base for our ethnic minority employment strategy and the progress the taskforce has made in its first year towards delivering its objective that no one should be disadvantaged in their employment prospects because of their ethnicity.
	The report will also demonstrate those areas that the taskforce will seek to develop further—highlighting the importance of doing more than just meeting the strategy unit recommendations. It will set out the Government's continuing commitment to reducing the ethnic minority employment gap and the issues and challenges that face us in achieving this goal.
	Copies of the report will be placed in the Library on 23 November.

Unit Costs Targets 2004–05

Alan Johnson: I am pleased to be able to announce today performance targets in respect of the customer facing businesses of the Department for Work and Pensions: Jobcentre Plus, the Pension Service, the Disability and Carers Service and the Child Support Agency.
	In line with the Department's public service agreement we are committed to improve the efficiency and effectiveness of our services. In order to demonstrate this we require our businesses to achieve published unit cost targets. The published targets are supported by a developing range of more detailed unit cost information used by operational managers.
	The table below sets out 2004–05 targets for Jobcentre Plus, the Pension Service, the Disability and Carers Service and the Child Support Agency together with the actual unit costs and published targets for 2003–04.
	
		
			  Definition 2003–04Actual£ 2003–04Target£ Target2004–05£ 
		
		
			 Jobcentre Plus Benefit Processing 11.30 10.20 *28.18 
			  Job Broking 57.98 64.60 191.49 
			 The Pension Service Cost per customer 24.98 25.00 24.00 
			 Disability and Carers Service Cost per customer contact 131.74 138.13 132.15 
			 The Child Support Agency Cost per case **200 184 ***202 
		
	
	* Jobcentre Plus has extended the cost base being measured by more than £1.1 billion compared with 2003–04 which means that the 2004–05 target is not directly comparable with the 2003–04 figures.
	** A figure of £189 for 2003–04 CSA unit costs was published in the Agency's annual accounts earlier this year. Whilst actual costs were used in producing this figure, the caseload figure used was a forecast, as accurate information on out turn was not available at that time. A revised estimate for CSA unit costs based on actual caseload figures for March 2004 is published here.
	*** In 2003–04, the Child Support Agency's caseload proved to be lower than forecast, and the costs higher. The target for 2004–05 is therefore based on revised cost and caseload assumptions.